AUTOMATED ONLINE REVIEWS

Reviews AI

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Turn Happy Customers Into 5-Star Reviews - Automatically

and Control How Your Business is Perceived Online

Install a reputation engine that consistently generates positive reviews, protects your brand and increases conversions without adding work to your plate.

Do Your Online Reviews Reflect How Good You Are?

Most businesses don’t lose customers because they’re bad.
They lose customers because their online reputation doesn’t reflect how good they actually are.

0%
of people trust online reviews as much as personal recomendations
0%
of people read Google Reviews before making a purchase or booking service
0%
of people won't engage with a business that has less than a 4 star rating

If what they see doesn't instantly build confidence, they move on.

Even if you're great.

INTRODUCING

The Reputation Engine

A done-for-you system that automatically reactivates, requests, responds and re-promotes your reviews.

The Reputation Engine

$699 SET UP +

$197/mo

Up to 100 review requests per month

WHATS INCLUDED:

Automated Text & Email Review Requests

Review Reactivation of Past Customers

Auto AI Review Replies

Dynamic Review Follow-Ups

Smart Routing - Only Promote 5-Star Reviews

Social Media Review Posting

Custom CRM Integration

Website Review Integration

1:1 Setup Call

AUTOMATE REVIEWS

A Review System You'll Set and Forget

My "4-R" system automatically requests, responds and repromotes your reviews.

REACTIVATE - Request reviews from your previous customers. We gradually contact your list and create fresh authentic reviews.

REQUEST - Connect your existing CRM - ask new customers for reviews on auto-pilot.

REPLY - We train AI to respond to each and every one of your Google reviews.

REPROMOTE - We can repurpose your 5 star reviews on your social channels and website.

Book Your Discovery Call

CLIENT TESTIMONIALS

Hear It From Them

"As our Fractional Marketing Director she's been a phenomenal resource and has already generated leads for our company. We've improved our SEO and calls from Google are up 40% from over last year. "

Services: MapRank, Smart Website & Fractional CMO

- Ben Lupovitz, Owner

USENTRA Security Services

"My website looks great, communication is fantastic, she got me ranked in 2 weeks and I keep getting phone calls saying they got my number from the website."

Services: MapRank & Smart Website

- Matthew Russell, Owner

Northeast Building & Weatherization

"Ashley is so much more knowledgeable about SEO than anyone else I've worked with. She knows her stuff. She helped us create a Google Business Profile in a new market and we are already ranking !"

Services: MapRank & Smart Website

- Anna Levesque, Owner

PCBA Vet Tech Sitters, LLC

FREQUENTLY ASKED QUESTIONS

What to Know

Before Getting Started

How long does it take to set up?

We should be able to get everything connected during our 30-minute onboarding call and start sending review requests that day!

Will this work in my industry?

Yes. If you serve customers of any kind Reviews AI will help you get more reviews.

Is there a set up fee?

Yes, I charge a $699 set-up fee which covers our first onboarding call - where I explain the process, get you set-up in my software, connect to your Google Business Profile, social media accounts and , and upload your past client list for review reactivation.

What if someone has already left a review?

If you get a new review while working with me I will know what customer has left that review. However, I will not know what customers have left you a review before working with me. I am happy to manually remove anyone who may have already left a review, but Google loves updated reviews right now. After all, the more recent the review the better, so getting old customers to update their reviews can be incredibly valuable. Once a customer has left a review we will no longer message them.

How many reviews should I expect?

Most users see anywhere from 5%-10% of their previous customer base leave a review during the review reactivation. If you have 1,000 previous customers in your CRM we will be able to get you about 50-100 reviews in the first 4-6 weeks of working with us. I typically see 15-20% of new customers leave a review after service. However in many cases this is more like 40%.

What if I provide recurring services?

If you serve your customers every week and every week they got a review request and follow-ups that would get annoying. We have a 30-day cool down period. This means if we request a review from Sally and she goes through the follow-ups and never leaves a review. We will not message her for 30 days. After 30 days if Sally is still an active customers and hasn't left a review after her next service she will be asked to leave a review again.

Can you make sure I only get 5 Star reviews?

Although I can’t block or filter reviews, that’s against Google’s policy. I can help you proactively ask the right customers at the right time to maximize your chances of great reviews. Businesses can lose their Google Business Profile forever for violating Googles policies. They end up missing out on tens of thousands in revenue.  Customers can ALWAYS go directly to Google and leave a negative review so you're never fully safe. A couple of negative reviews won't ruin your business, but getting your profile shut down permanently will.

What if my business serves multiple locations or has multiple GBPs?

You choose which Google Business Profile or Facebook page we request reviews for.

Do I need special software?

No, I provide everything.

How do I know if this is working?

You'll see your reviews increasing, you'll get more phone calls and you'll receive monthly reports showing exactly how many reviews we get you each month.

How often do you ask my customers for a review?

I recommend 1 initial review request post service then 2 gentle reminders. However, this can be turned up or down in your dashboard. We only request reviews during a review reactivation or after service. We do not constantly request reviews from all your customers every week or month.

What's the cancelation policy?

After your 14-day free trial you will be charged your set up fee. Set up fees are non-refundable and you are charged month-to-month after that and can cancel at anytime.

Ready to Stop Loosing Business to Your Competition?

My 4-R Framework Gets Results When Others Don't

Digital Marketing and Fractional CMO services that help service companies get found and win more business.

Contact Info

Ashley Brown Marketing, LLC

Paula Drive, North Kingstown, RI 02852

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